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Current or past customers: If you would like to submit a testimonial, please email sales@azdoortrim.com Thank You!
Hi Mike,
We just received a testimonial through our web site from Tom in Chandler…..awesome stuff!
Called
last week on self closing hinges. You advised to take one along to ensure
the right size. Could not find so I contacted your company to see if they
could help. Jenny G. answered and advised to check Ace Hardware which did
not have and also gave me the number for Arizona Door and Trim in Fountain
Hills. Called them Thursday, talked to Mike who said he was sure he would
have in stock. Took the 40 min. drive Fri a.m., met with Mike. He took my
sample, went into his warehouse to find. To his disappointment and mine he
did not have. He said he could order. I told him I had to take my wife to
Mayo on Tuesday and could pick up then. He said no problem he would have.
Friday p.m. I was working in the yard and I notice a black pick-up drive
up. In it was Mike from Arizona Door and Trim with my 2 hinges. CAN YOU
BELIEVE THAT?? Mike said he was in the area and stopped at his supplier to
get the hinges and bring to me. Rosie that is what I call SUPERIOR
CUSTOMER SERVICE!! If Arizona Door and Trim goes thru all that trouble for
a couple of hinges I cannot imagine the kind of service they would give
someone having hundreds or thousands of dollars work done on their home.
It is no wonder Arizona Door and Trim is on your list of recommended
contractors. Kudos to Mike at Arizona Door and Trim for going way out of
the way to giving SUPERIOR CUSTOMER SERVICE AND SATISFACTION. I was going
to call the show on Sat. to say this on air but, you sounded pretty busy
and it was a Pella day and did not know if this would conflict with them.
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